FAQ

All sizes quoted by Glazing Vision refer to the OVERALL EXTERNAL WEATHERED UPSTAND dimensions, the rooflights are manufactured with a tolerance for any variance in the surface of the upstand but care should be taken when measuring. If in doubt please contact customer services team info@glazingvision.eu
We offer an economy delivery of 5 working days for standard products.
We deliver anywhere in Europe, except the UK. Delivery in the UK: http://www.rooflights.com/
Yes we do – Glazing Vision can supply solar control glass in various specifications to suit your requirements, please get in touch with our Technical Sales team who will be happy to advise.
Yes we do – Glazing Vision can supply a Ritec Clearshield coating, Ritec Clearshield which can be applied in our factory. This coating keeps the glass clean. Please get in touch with our Technical Sales team who will be happy to advise.
Yes you can – a member of our team will contact you after your order has been placed to arrange a suitable time to collect your rooflight.
You should carefully check the available dimensions and payload of your vehicle as GV rooflights should be transported flat and not on end. Please ensure you allow an additional 100mm on top of your rooflight size for packaging, for example a 1000mm x 1000mm (overall weathered upstand) rooflight will measure 1100mm x 1100mm when packed.
Yes we do, all units are designed to be installed by trades or DIY enthusiasts but we also offer an installation service if you have any doubts. This does cost a little extra but sometimes it’s easier to let the professionals handle it and you also benefit from an extended warranty. Please get in touch with our customer services team who can run you through the costs and procedures info@glazingvision.eu
Yes we do, in fact we can manufacture an almost limitless amount of sizes and styles. We don’t keep them all on the shelf at MyRooflight.eu but if you contact our Technical Sales team at Glazing Vision info@glazingvision.eu they will be happy to discuss your requirements.
Yes but in order to get units to you fast we cannot offer all of the glass types via MyRooflight.eu. Our Technical Sales team at Glazing Vision are on hand to advise and ensure you get the right spec for the job info@glazingvision.eu
Yes you do, all MyRooflight.eu. rooflights are supplied complete with a two year warranty as standard, this is extended up to ten years with a GV install.
Your rooflight(s) will be delivered to your chosen site and date within five working days from the date of order.

Deliveries will be made to kerbside or nearest accessible point, as most deliveries will be made using larger vehicles with tail lifts we may not be able to deliver to locations with restricted or narrow access. Please contact us if you are unsure.

It’s necessary to have someone to sign for delivery when it arrives and inspect the consignment before signing for it.

The standard noise reduction of GV glass reduces the sound of rain to 41dB. This is lower than the special Rain Noise Reduction glass of Velux, which has a rate of 48 dB.
Our standard rooflights are remarkably simple to fit. They’re thoroughly tested and assembled at our factory, so there’s very little assembly work needed onsite. We provide comprehensive drawings and installation guides too, so as long as you’ve got basic DIY skills, you can install the rooflight yourself and be confident that it’s watertight, whether its flat roof or pitched.
Yes, Glazing Vision have realised more than 10.000 projects in the last 20 years. Check
http://www.glazingvision.co.uk/case-studies/ for a selection.